Privacy policy

At playnovagames.site (“we”, “us”, “our”), we are committed to protecting your privacy and ensuring the safety of your personal data. This Privacy Policy describes how we collect, use, store, and share information when you:

  • Visit or use our website: https://www.yourdomain.com
  • Contact us via email or contact forms
  • Hire or engage us for game development services
  • Subscribe to our updates or newsletters (if applicable)

We believe in transparency, and we take your privacy seriously. This policy has been designed to comply with major international privacy regulations including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.


1. Information We Collect

We collect and process the following types of information:

a. Information You Provide Voluntarily

When you communicate with us, submit an inquiry, or engage our services, you may voluntarily provide:

  • Full name
  • Email address
  • Phone number (optional)
  • Company name or project title (if applicable)
  • Project description or requirements
  • Payment information (via third-party processors only)
  • Feedback or testimonials
  • Portfolio permission or consent for case studies

b. Information Collected Automatically

When you browse our website, we may automatically collect limited technical data including:

  • IP address
  • Browser type and version
  • Operating system and device type
  • Referring URLs or websites
  • Pages visited and time spent on the site
  • Interaction with website elements
  • Geographic location (approximate)
  • Cookies and tracking data (see Section 6)

c. Payment Information

We do not store credit card or payment details on our servers. All financial transactions are processed securely through trusted third-party platforms such as PayPal, Stripe, or Wise, subject to their own privacy and security policies.


2. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA) or the UK, we process your personal data under the following legal bases:

  • Consent – You have given clear consent for us to process your data for a specific purpose
  • Contract – Processing is necessary for a contract with you or to take steps before entering into a contract
  • Legal obligation – We are required by law to process your data (e.g., tax purposes)
  • Legitimate interest – For business interests such as improving services, fraud prevention, and client support, provided these are not overridden by your rights

3. How We Use Your Information

We use the collected data for the following purposes:

  • To communicate with you regarding your project or inquiry
  • To prepare proposals, estimates, and service contracts
  • To deliver game development services
  • To fulfill legal, contractual, or administrative obligations
  • To improve our website, services, and user experience
  • To conduct internal analytics and usage statistics
  • To send service updates, invoices, or important notices
  • To display your project in our portfolio (only with your explicit permission)
  • To comply with applicable laws and regulations

4. How We Share Your Information

We respect your privacy and only share your information when necessary:

We may share data with:

  • Service providers: Developers, cloud storage services, analytics platforms, or freelancers assisting with your project
  • Payment processors: Such as PayPal, Stripe, or Wise
  • Legal authorities: If required to comply with laws, enforce agreements, or protect our rights
  • Business transfers: In the event of a merger, acquisition, or asset sale

We never sell or rent your personal data to third parties for marketing or commercial purposes.


5. Data Retention

We retain personal data only as long as necessary to:

  • Deliver services and maintain client records
  • Fulfill legal, tax, and contractual obligations
  • Provide support or resolve disputes
  • Maintain business continuity and archives

Typically, we retain client data for 3–7 years unless you request deletion earlier, subject to legal exceptions.


6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how visitors interact with the site, improve performance, and deliver relevant content.

Types of cookies we may use:

  • Essential cookies – Necessary for basic functionality (e.g., contact forms)
  • Analytics cookies – For understanding user behavior (e.g., via Google Analytics)
  • Performance cookies – To improve page loading and responsiveness
  • Third-party cookies – From integrated services like video embeds or social media

You can control or disable cookies through your browser settings. Please note that disabling cookies may impact site functionality.


7. Data Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, alteration, loss, or disclosure.

Security measures include:

  • Encrypted communication (SSL/HTTPS)
  • Secure storage on password-protected systems
  • Limited access to personal data
  • Data backups on secure cloud platforms
  • Regular security reviews of tools and plugins

However, no system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security, especially over the internet.


8. Your Data Rights (GDPR & CCPA)

Depending on your location, you have the right to:

  • Access the personal data we hold about you
  • Request correction or updates to your data
  • Request deletion of your data
  • Withdraw consent at any time
  • Object to or restrict data processing
  • Request a copy of your data in a portable format
  • File a complaint with a data protection authority

To exercise any of these rights, please email us at [your.email@example.com] with the subject line “Privacy Request.”


9. International Data Transfers

Our services are operated from [Your Country], and data may be stored or processed in the same or other countries where our service providers operate.

By using our site or services, you consent to the transfer of your information across international borders, subject to appropriate safeguards and applicable data protection laws.


10. Third-Party Websites and Services

Our website may contain links to external websites, tools, or services. This Privacy Policy applies only to [Your Studio Name]. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before using their services.


11. Children’s Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child, we will promptly delete it.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in laws, services, or internal practices.

When we update this policy:

  • We will post the new version on this page
  • We may notify users via email or website notice (if applicable)
  • Changes are effective immediately upon posting, unless otherwise stated

We recommend reviewing this page regularly to stay informed of our current policies.


13. Contact Us

If you have questions about this Privacy Policy, data usage, or would like to make a privacy-related request, please contact us: